Terms of service

Terms of Service

Last Updated: September 27, 2026

Welcome to Bazzouq. These Terms of Service govern your use of our website, products, services, and purchases made through Bazzouq.com.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. General Conditions

By using Bazzouq.com, you confirm that you are legally capable of entering into a binding agreement under the applicable laws of your jurisdiction.

We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary, including in cases of suspected fraud, abuse, or violation of these terms.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However:

  • Product colors may vary depending on your device or screen settings.

  • Product images may differ slightly from the actual product.

  • Product specifications may change without prior notice.

  • Availability may change at any time.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

3. Product Availability

All products are subject to availability.

We reserve the right to limit the quantity of products that can be purchased by a customer, household, or order.

If a product becomes unavailable after you place an order, we may contact you regarding the order or cancel the affected item and provide an applicable refund.

4. Pricing

All product prices displayed on Bazzouq.com are subject to change without prior notice.

We reserve the right to correct pricing errors. If an incorrect price is displayed due to an error and you have already placed an order, we may contact you before processing the order.

If we are unable to reach you or you do not agree to the corrected price, the order may be cancelled and any payment made for that order may be refunded.

5. Orders

When you place an order through Bazzouq.com, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, reject, or cancel an order for reasons including:

  • Product availability

  • Pricing or product information errors

  • Payment issues

  • Incorrect shipping information

  • Suspected fraudulent or unauthorized transactions

  • Other circumstances that prevent us from fulfilling the order

If your order is cancelled after payment has been made, an applicable refund will be processed.

6. Payment

You agree to provide accurate and complete payment and billing information when placing an order.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We use third-party payment processors to process payments. Bazzouq does not directly store complete payment card information on its servers.

7. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the timeframe stated on our website.

Delivery times are estimates and may vary depending on the destination, shipping provider, weather, customs, holidays, or other circumstances beyond our control.

Bazzouq is not responsible for delays caused by shipping carriers, customs authorities, incorrect addresses, or circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information when placing an order.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible products may be returned within 10 days from the delivery date, subject to the conditions specified in our Return & Refund Policy.

By placing an order with Bazzouq, you acknowledge and agree to the applicable return and refund terms.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing the order.

Once an order has been processed or shipped, cancellation may no longer be possible. In such cases, you may need to receive the order and follow our Return & Refund Policy.

10. User Responsibilities

When using Bazzouq.com, you agree not to:

  • Use the website for unlawful purposes.

  • Provide false or misleading information.

  • Attempt to gain unauthorized access to the website or its systems.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, or misuse our website content without permission.

  • Use automated systems to access or collect information from the website without authorization.

  • Engage in fraudulent transactions or activities.

11. Intellectual Property

All content available on Bazzouq.com, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Graphics

  • Text

  • Website design

  • Videos

  • Product descriptions

  • Website layout

is owned by or licensed to Bazzouq and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, or use our content for commercial purposes without our prior written permission.

12. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, services, payment providers, shipping providers, or other platforms.

Bazzouq does not control and is not responsible for the content, policies, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

13. Website Availability

We do not guarantee that Bazzouq.com will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend, modify, or discontinue any part of the website for maintenance, updates, technical issues, or other reasons.

14. Limitation of Liability

To the extent permitted by applicable law, Bazzouq will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Bazzouq and its owners, employees, affiliates, and service providers harmless from claims, losses, damages, liabilities, and expenses arising from your violation of these Terms of Service or misuse of our website.

16. Changes to These Terms

Bazzouq reserves the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with an updated Last Updated date.

Your continued use of Bazzouq.com after changes are posted means that you acknowledge the updated terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws and regulations governing Bazzouq and its transactions.

Any disputes will be handled in accordance with applicable law and the appropriate jurisdiction.

18. Contact Us

If you have any questions about these Terms of Service, please contact us:

Website: Bazzouq.com
Email: customersupport@bazzouq.com

Our customer support team will be happy to assist you.